Frequently Asked Question (F.A.Q.).
Question 1: What operating systems is NextGen AntiKeylogger compatible with?
NextGen AntiKeylogger is compatible with Microsoft Windows 2000 SP4/XP/2003/Vista/7. Only 32-bit operating systems versions are currently supported. NextGen AntiKeylogger is not compatible with Windows 9X/Me OS.
Question 2: Is there a free version of NextGen AntiKeylogger?
Yes, there is free version of NextGen AntiKeylogger. It protects Internet Explorer, Firefox and Safari. You may use it free of charge without any time limit.
Question 3: I’m already using an antivirus program. Why do I need NextGen AntiKeylogger?
Common antivirus programs are based on signature database which is not secure and powerful enough to protect you. Besides, there is no proactive protection available to provide you protection against UNKNOWN spyware and keyloggers. An anti-virus company needs statistically about 40 hours to develop a signature against a new threat and add it to the database. During this time your computer is vulnerable to new threats. NextGen AntiKeylogger provides you a powerful protection against both known and unknown keyloggers which can not even be caught by well-known and very commonly used security software.
Question 4: Does NextGen AntiKeylogger use a signature database?
NextGen AntiKeylogger does not use a signature database as other anti-virus programs. NextGen AntiKeylogger uses unique method of protection. It intercepts keystrokes at the lowest possible level, encrypts them and sends via its own protected path directly into the protected application. Thus, by using own encrypted keystrokes path, NextGen AntiKeylogger defeats all types of software keyloggers. Thus, NextGen AntiKeylogger provides you maximum level of performance using minimum amount of your system resources.
Question 5: What does it mean when NextGen AntiKeylogger icon in the system tray changes?
NextGen AntiKeylogger icon in the system tray indicates whether NextGen AntiKeylogger is active or not. If the icon is a combination of a keyboard and green key - it means that NextGen AntiKeylogger is active. Otherwise - it means that NextGen AntiKeylogger is not active.
NextGen AntiKeylogger becomes active automatically when user switches to an application from the protected applications list.
Question 6: How can I get support for NextGen AntiKeylogger?
The first method to get assistance for NextGen AntiKeylogger is to click “Help > User manual” on the NextGen AntiKeylogger program.
You can open the Manual also through Start Menu > Programs > NextGen AntiKeylogger > NextGen AntiKeylogger User manual.
You can get in contact with MaxSecurity Lab Support Department by e-mail for more specific issues. MaxSecurity Lab Support Department continuously accept feedbacks in order to develop the program.
Question 7: Is NextGen AntiKeylogger compatible with any other security software?
NextGen AntiKeylogger was tested with different range of security software in order to prove its compatibility. No conflict situations were detected.
Question 8: How long will it take to get my license after I buy NextGen AntiKeylogger?
You will receive the license key by e-mail immediately after your successful purchase.
Question 9: What happens when NextGen AntiKeylogger Trial version expires?
When 15 days trial period expires, NextGen AntiKeylogger protection will be inactive if you have not bought a license until that time. Consequently your computer will be vulnerable to hackers, keyloggers and their monitoring programs.
Question 10: Can I scan my computer for viruses with NextGen AntiKeylogger?
NextGen AntiKeylogger is not an anti-virus program which use scanning. It does not scan your computer, but uses its own unique method instead. And, if a keylogger tries to steal your data, NextGen AntiKeylogger prevents this.
However, if you think that a monitoring application in your computer is not defeated by NextGen AntiKeylogger, please send us this kind of harmful codes or applications.
Question 11: Can NextGen AntiKeylogger be used with an anti-virus and/or firewall program?
Yes, NextGen AntiKeylogger can be used with anti-virus and/or firewall programs without causing any damage or problems.
Question 12: How can I remove NextGen AntiKeylogger from the system?
To remove DataGurad from your system; click "Start Menu > All Programs > NextGen AntiKeylogger > Uninstall NextGen AntiKeylogger " or click "Windows Control Panel > Add/Remove Programs".